Shipping policy

Delivery

Our estimated delivery window is 8-14 business days. This is an estimate, not a guaranteed arrival date. Carrier delays and holidays can affect delivery.

Shipping charges and destinations

Available shipping destinations, delivery options, and any shipping charges are shown at checkout before you pay. Please review your delivery address carefully when placing your order.

Need help with an order?

If your order has not arrived within the estimated window, or you need help with delivery, please contact TEN LOVE with your order number and checkout email address. For refunds, please see our refund policy.